Refund Policy

Overview

WishPool MathBox subscriptions are billed monthly through Paddle, our authorized payment provider (Merchant of Record). We want you to be fully satisfied with your purchase.

Refund Eligibility

• Within 14 days of purchase: You may request a full refund for any reason, no questions asked.
• After 14 days: Refunds are evaluated on a case-by-case basis. We may issue a refund if there is a technical issue that prevents you from using the service.
• Renewals: If you forgot to cancel before a renewal, contact us within 7 days of the renewal charge for a full refund of that charge.

How to Request a Refund

You can request a refund in two ways:

• Email us at reports@wishpool.app with your purchase details.
• Manage your subscription through the Paddle Customer Portal.

Refund Processing

• Refunds are processed by Paddle and typically take 5–10 business days to appear on your statement.
• Refunds are issued to the original payment method.

Cancellation

• You may cancel your subscription at any time through the Paddle Customer Portal.
• After cancellation, you will continue to have access to paid features until the end of your current billing period.
• No further charges will be made after cancellation.

Contact Us

If you have any questions about refunds, please contact us:

Email: reports@wishpool.app